How do I see my AI actually answer a question?

The moment it really clicks for most people is watching their own AI answer a question about their own business, correctly. You can do this any time from Try the chat in your AI Assistant settings.

Try it

1. Go to Settings, then AI Assistant.
2. Find the Try the chat panel, on desktop it sits on the right side of the page, on a phone it opens from a button.
3. Type a question the way a real customer would ask it, something only someone who knows your business would get right, and press send.
4. Read the reply. It uses your current saved settings and anything you have added under your business knowledge, so it is a close preview of what a real customer would see. If you change a setting, save it first, this panel does not preview unsaved changes.

Why the reply might look thin

If you have not added any business knowledge yet, or filled in your services and hours, the AI can only answer from the basics it was given at setup. Add a few FAQs or your services under Add your business knowledge on your dashboard checklist, then ask the same question again, the difference is usually obvious.

What this preview does not do

This is a lightweight preview, not a live production conversation. It does not transfer to a real person, and it does not do everything a live customer conversation can, like checking availability tools. What it says about your business, though, comes from the same information a real customer's message would use.