Run your business like nothing falls through the cracks. Because nothing does.
Peakify CX answers every call, text, and chat, tracks every customer, and makes sure every task actually gets done, so leads stop dying in the gaps between conversations, whether you are standing over your team or not.
$1 for 7 days. Pay when you go live.
- Answers using your real hours, prices, and policies, not generic guesses.
- Hands off to a real person the moment a conversation needs one.
- Every lead, task, and follow-up is tracked, so no customer slips through the cracks.
It gets lost in the middle.
You didn't start this business to spend your evenings wondering if anyone called back, whether the quote from Tuesday ever got sent, or if a lead from last week just went cold because everyone assumed someone else had it.
The problem was never that you needed a robot to sound friendly on the phone. The problem is that your business runs on people remembering things, and people forget. A customer texts at 9pm and nobody sees it until the job is already lost to a competitor who answered first. You end up doing the one job nobody else can do: being the only person who knows what's actually going on.
Every time a customer has to wait, or repeat themselves, or chase you down for an answer, you're spending trust you can't easily get back.
We built Peakify CX because we watched good business owners lose good customers to disorganization, not incompetence. We're not here to replace your team or hand your business over to a chatbot. We're here to give you the system that keeps everyone, including an AI teammate that never sleeps, working off the same page.
Pick a stage. See what it does.
One customer moves through three stages. Choose one and the panel shows exactly what Peakify CX does there.
What it does
It answers before the moment is gone.
Every stage is in the product from day one. See pricing
Everything happens in one place.
01 / Front desk
Never miss another customer, on any channel they choose
- Calls, texts, WhatsApp, and website chat all land in one inbox.
- Answered right away from your own hours, prices, and policies.
- It asks the questions you would ask, and qualifies the job before you touch it.
- Anything that needs a person is handed straight to your team instead of guessed at.
02 / The work
Know exactly where every job stands, without asking anyone
- Every customer moves through one pipeline: new lead, quoted, booked, job done, follow-up.
- The task for each stage is created for you, not typed in by hand.
- Work assigns itself to the shared queue, so nobody waits to be told.
- Remote staff and VAs claim jobs from the same board you are looking at.
Book the water heater visit
Tom Nguyen
Ask for a review once the job is done
Maria Lopez
03 / Your team
Stop wondering who's working and what's happening with each customer
- Staff set their own status, so you can see who is on, who is on a break, and who is in a meeting.
- Hours are clocked against the actual job, not a spreadsheet at the end of the week.
- See what got finished today, what is still open, and who is carrying it.
- Every contact keeps a full history, so anyone can pick up where the last person stopped.
How it works
STEP 1
Sign up and connect your number.
Your website chat is live immediately. Text and phone activate after a short verification step required by carriers.
STEP 2
Tell it about your business.
Add your services, hours, pricing, and policies once. This is what the AI answers from.
STEP 3
Set up your pipeline.
Define the stages your customers move through, and Peakify CX starts creating and assigning tasks automatically.
STEP 4
Customers get answered, work gets tracked.
Every conversation is handled or handed off correctly, and you can see the whole business from one screen.
The AI answers. Your people stay in charge.
Most owners don’t want AI running things, and they shouldn’t. Peakify CX is built with a person in the loop at every stage. The AI does the fast, repetitive part. Your team makes every real call.
Your brand voice, not a chatbot script
Learns your services, tone, and pricing. Every reply sounds like your business, not a template.
A template
Thank you for your inquiry. We will respond within 1-2 business days.
Riverside Fencing, running on Peakify CX
We’re open till 6 today. Want me to book you in for tomorrow at 10?
Never guesses. Always escalates.
Grounded in your own business information. If it doesn’t know, it flags your team with full context. It doesn’t invent an answer.
You set the guardrails
Decide exactly what it can say and when it should hand off to a person. Change it anytime.
Texting and calling the legal way
A2P and CASL compliance built in, so you're not the one tracking the rules.
Peakify CX is an official Meta Tech Provider
Your WhatsApp and Messenger setup goes through Meta’s official channel, not a workaround.
Questions people actually ask
Will it sound like a robot?
No. It answers using your business's real information in plain language, not a generic script. It's built to recognize when a conversation isn't going well and pass it to a real person.
What happens when it can't answer something?
It hands the conversation to your team. That is not a failure state, it is the design. The AI is built to know its limits, especially on anything sensitive or anything a customer is upset about.
Does this replace my staff or VAs?
No. It's built to work alongside them. Your team pulls tasks from the shared queue, gets assigned work automatically as customers move through your pipeline, and clocks time against the actual jobs they're doing. Think of the AI as one more team member answering the door, not a replacement for the people running the business.
Is my customer data safe?
Yes. Your business information and customer conversations stay in your account. We don't share it with anyone else, and texting and calling are built to stay compliant with Canadian (CASL) and US (A2P 10DLC) rules.
What does "go live" mean?
Going live is the moment your plan starts. It is when you want a phone number, texting or calls, because those cost real money the day they switch on. Until then the $1 covers everything you can do on your website.
What happens at the end of the 7 days?
If your $1 charge goes through, your plan starts and the card you signed up with is charged the plan price. If it does not, whether the charge fails or you cancel first, you do not lose your account. You keep it as a free plan: the chat widget stays live, your team can reply without limit, and the AI answers your first 50 conversations, a one-time allowance, not a monthly one. Nothing you built goes away, and you can go live any time.
Can I get more time?
Yes, once. Ask us and we can add 7 more days. It is one extension, we do it by hand, and it is not something you can switch on yourself.
Can I change plans later?
Yes. Change it on the billing page whenever you like. The new plan starts at the beginning of your next billing period, so you are never charged twice in one month.
What does a phone number cost?
Numbers are a paid add-on, billed monthly. Add one when you want texting or calls. The phone number rate card has the current price.
How do I cancel?
Open the billing page and choose Manage in Stripe. You can cancel there yourself. Your plan keeps running until the end of the period you have already paid for.
Still stuck? Talk to us or read the help centre.
Built for the owner. Not a support team.
If you are the one answering the phone and chasing the work, this is for you. One to twenty people. No consultant, no setup project, no agency.
Would rather someone set it up for you? Peakify Hub does that.
Your business already has everything it needs.
It just needs to stop running on memory. Get every call, text, task, and customer tracked in one place, starting today for a dollar.
$1 for 7 days. Pay when you go live.