Why do I need to enter a code, and what if it never arrives?
We email a 6-digit code instead of a link. It is good for 10 minutes, and you can ask for a new one after 30 seconds.
After you create your account, we send a 6-digit code to your email instead of a sign-in link. A code is harder to forward by accident and does not break if an email scanner opens the link before you do.
Enter the code
- Check your inbox for an email with a 6-digit code. It is good for 10 minutes from when it was sent.
- Type the code into the box and press Verify and continue.
- Once it is accepted, you move straight on to the next step of signing up.
If the code does not arrive
- Check your spam or junk folder first, it is the most common reason.
- Wait about 30 seconds, then press Send a new code. The button is disabled with a countdown until you can use it again, so you cannot send a flood of codes.
- If a code shows as expired or wrong, request a fresh one rather than retyping the old one. Codes cannot be reused.
If you keep getting sent back to this page after several tries in a short time, wait a minute before trying again. If it still does not work, chat with us and we will help you get in.
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The other guides people read alongside this one.
- What is Peakify CX, and what does it do for me?
An AI front desk that answers calls, texts and chats using your real business details, and brings in a person the moment a conversation needs one.
- How do I sign up, and what does the $1 trial actually cost?
Create an account in about two minutes, pay $1 to start a 7 day trial, and you are only charged the full plan price once you go live.
- What are the three questions I have to answer before I get in?
Pick your business type, tell us your business name and contact details, then meet your AI assistant and try asking it something.
- What is the checklist on my dashboard, and do I have to finish it?
A short list of the things worth doing next. Nothing on it blocks you, and it disappears once the required steps are done.
Did this not cover it?
Start a chat and the assistant will try first. If it cannot help, it hands you to a person.
Or email support@peakifyhub.com. We answer within 1 business day, Mon–Fri.